1. What is Fixed Asset Pro?

2. What is the difference between Standard Edition, Enterprise Edition and Corporate Edition?

3. How do I get technical support from your company?

4. How do I import data from Excel spreadsheet file?

5. How do I save report in plain text format?

6. The assets get imported, but when I go to reports I get an error message telling me there are no records to display.

7. How do I setup Fixed Asset Pro in a network environment?

What is Fixed Asset Pro?

Fixed Asset Pro is a full-featured fixed asset management software that has been specifically designed to assist companies of all sizes to account for and manage their fixed assets. Unlike other fixed asset programs which are difficult to learn and use with poorly designed reports, Fixed Asset Pro 2006 provides end-users with intuitive interface, ease of use and minimum learning process. Designed to cater for a wide range of business, the program provides complete management control over fixed assets and to eliminate the time and effort normally associated with this task.

What is the difference between Standard Edition, Enterprise Edition and Corporate Edition?

Standard Edition is a single user system caters to the needs of smaller businesses whereas Enterprise Edition operates under multi-users environment with built-in fully customizable security access control, data import and export features and a powerful report generator. Corporate Edition is specifically designed for professional firms or conglomerates that require to maintain records for multiple companies. Please see comparison chart for details.

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How do I get technical support from your company?

You can report the problems to us in the following manner:

• Email : Email us at support@softdomain.net with your questions.

• Fax : Fax your questions to us any time at +603 4256 2176

• Web : Visit our web page at http://www.softdomain.net and report the problems at our support page

Though we cannot promise to solve all your problems, we ensure quality and expedient technical support on a timely basis.

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How do I import date from Excel spreadsheet file?

If you are using Microsoft Excel, you can simply save your spreadsheet into csv (comma separated value). From the Fixed Asset Pro, click File ~ Import... and select the source file for import. Assign fields and click the okay button to execute your action. One of the most likely problems you will encounter is the date format. Make sure you assign the correct picture format.
To format or deformat the import field, click the 'Picture' button. This button calls the picture entry window for the currently highlighted Import Field. This is especially useful if the import field is a formatted date. Some of the most commonly used date formats are listed below:

@D1 mm/dd/yy
@D2 mm/dd/yyyy
@D5 dd/mm/yy
@D6 dd/mm/yyyy

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How do I save report in plain text format?

To print report as text file that could be read by Wordpad or other word processors is easy. Just follow the following procedures:

First of all, you must have printer named 'Generic/Text Only' in your printers configuration folder (Start -> Settings -> Printers), you can add one easily if you do not have one.

Highlight the 'Generic/Text Only' printer and right-click your mouse.

Select Properties to bring up the Generic / Text Properties. Click the Details tab. At 'Print to the following port', select 'FILE: (Creates a file on disk)'. At 'Print using the following driver', select 'Generic / Text Only'. Click Apply button to save your settings.

At Print Setup (File -> Print Setup), select 'Generic / Text Only on File:' Click OK.

Print your report in usual manner. When you click the 'Print' button at the report preview, you will be prompted to enter a file name for you to save the preview report in text file.

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The assets get imported, but when I go to reports I get an error message telling me there are no records to display.

You have to ensure the status field (ASS:Status) is set to 'O'. 'O' stands for Open and 'C' stands for Closed. Only records with asset status set to 'O' will appear in any reports.

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How do I setup Fixed Asset Pro in a network environment?

Setting Up Workstation (Enterprise & Corporate Edition)

For workstation setup, run 'setup.exe' from your CD or disks and choose the 'Setup Workstation' option and follow the online instructions. After installation, MAP the server drive and create a shortcut to point to 'Assetpro.exe' on the server.

How to Map the server drive?

Open Windows Explorer or My Computer from the Windows Start Menu.

From the Tools menu, click Map Network Drive…. A new Map Network Drive window opens.

In the Map Network Drive window, choose an available drive letter from the dropdown list located next to the "Drive:" option. Any drives already mapped will have a shared folder name displayed inside the dropdown list, next to the drive letter.

Type the name of the folder to map. Alternatively, click the Browse… button to find the correct folder by browsing available network shares.


How to create a shortcut to point to 'Assetpro.exe' on the server?

1. Right-click an open area on the desktop, point to New, and then click Shortcut.

2. Click Browse.

3. Locate the program or file to which you want to create a shortcut, in this case, it is 'assetpro.exe', click the program or file, click Open, and then click Next.

4. Type a name for the shortcut. If a Finish button appears at the bottom of the dialog box, click it. If a Next button appears at the bottom of the dialog box, click it, click the icon you want to use for the shortcut, and then click Finish.
 

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"I used this software from the previous three years and you have added a lot of features in it, specially the exporting of reports they really help me lot. I would also appreciate you for the very quick response of any enquiry.  The software is really good and it calculate the exact depreciation. I would also like to suggest one suggestion If you add the date range criteria in the Analysis report section it will be very useful."

    M.Waseem, Pakistan